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BUSINESS CONSULTANCY

 

We offer affordable, flexible, independent and practical business advice - down to earth with no corporate waffle !

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This service is totally bespoke and is tailored to the individual's needs.

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This can range from an hours informal chat through to a much closer, ongoing arrangement. The choice is yours -

it's whatever suits you and your business.

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MARKETING

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Does your business or do your products / services need promoting or marketing  - do you have a lack of time and resources to do this ? If so, we may be able help.

 

Howard has a proven track record of promoting and marketing his former Range Rover chauffeur business to some of the leading hotels, venues and service providers in the hospitality industry.

 

A totally flexible and bespoke service tailored to your individual needs. This could range from a specific approach to an individual or company through to attending a trade fair, wedding fair or exhibition either with you or on your behalf.

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DELIVERING A FANTASTIC CUSTOMER SERVICE AND EXPERIENCE   

 

Delivering a fantastic customer service and experience is one of the most important aspects of any business.

This ranges from the initial point of contact right through to the after sale service.

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The difference between merely satisfactory delivery and fantastic delivery can often be attention to detail. Every detail - no matter how small.

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A successful business must never lose its focus on its customers and maintaining its standards.

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We can help you with this in a number of different ways - ranging from ' mystery shopping ' type contact followed by

in depth feedback through to informal / formal training inputs for you and your staff.

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Many companies are on TripAdvisor these days. However, feedback from this site can be random and not always very

balanced.

    

Our feedback would be balanced, targeted and very specific  - with the aim of helping you to improve your customer service.

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COACHING / MENTORING

 

If you ask any successful business person and, if they are being honest, they will almost certainly admit to having benefited from the advice of a mentor at some point

along the way.

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' In January 2015 I needed someone to talk to about how to develop my business -someone who would listen, someone who I could trust, who was independent, someone who had experienced what I was going through - sort of ' been there and done that '. I wanted practical, down to earth, plain speaking advice - I needed that person to be flexible and

affordable ... I never really found them' , Howard recalls.

We now offer this service - totally bespoke and tailored to what you and your business need.

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TRAINING

 

We can offer training inputs on a range of different business related subjects.

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These can be one to one inputs or to larger groups.

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They can be either formal or informal depending on individual requirements.

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BUSINESS SIT 

 

This sevice is offered with smaller businesses in mind.

Howard explains ' We used to go away on holiday - perhaps a week abroad in the sun or for a few days in the UK. We

would get in the car, travel a few miles and then the mobile phone would ring and because I was self employed and a small business owner, I would have to take the call. If I didn't take the call, no one else would and I would potentially miss a client. In the Hotel room I would constantly be checking and answering emails - it drove my wife mad ! It also meant that I never got away to truly relax and recharge my batteries '

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One solution is to have a PA - but that comes at an ongoing cost and is there enough work for them throughout the year ?

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The answer could be our ' Business Sit ' service - employing someone you can trust to check and answer your emails together with taking telephone calls whilst you are away - effectively keeping your business ' ticking over '  - giving you the opportunity to get way, relax and enjoy your well deserved break.   

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PRICING

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Our services are totally bespoke and tailored to your individual needs.

 

There is no set pricing structure - uniquely, you pay us what you think our services are worth.

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